Welcome to Haviland Cottage
A luxury holiday cottage nestled in pretty Bonchurch village, near Ventnor, Isle of Wight
Following government guidelines, we have enhanced our cleaning regime to include further measures to help protect our guests (and us) from coronavirus.
Hand sanitiser pumps are located both inside and out and we urge guests to use them freely. Spray bottles of kitchen sanitiser and bathroom cleaner are also provided. A large set of disinfecting wipes, and other new cleaning products including clothes and mop-heads are provided for each stay.
All the commercial cleaning products that we use, including the sanitisers and disinfectants that kill coronavirus, are environmentally-friendly and vegan. Particular attention is paid to areas that are most likely to be touched - switches, handles and remotes, for example.
Bed linen (including mattress and pillow protectors), towels, throws etc. are professionally laundered following government guidelines. Duvets, pillows and cushions are alternated between bookings to ensure they are effectively quarantined.
Glassware, crockery, utensils etc. will be clean but not sanitised, so guests may wish to rewash these items in hot, soapy water before use.
We have reinstated the book and DVD libraries but, as we are unable to sanitise them individually, we ask guests to use the hand sanitiser (or wash their hands thoroughly) before and after handling.
We professionally drain, clean -refill and chemically balance the Jacuzzi hot-tub on each changeover day, so that it is completely secure to use. Please note that as a result the Jacuzzi will not have heated up to the operating temperature of 38.5'c until the following morning after your arrival.
We ask guests to follow the latest Government recommendations and advise us immediately if during their stay they display symptoms which might require them to get tested for COVID-19 and isolate, and to supply us with any additional information required for the NHS Test & Trace service. We have provided am NHS Track & Trace Bar Code for Haviland Cottage to check-in, which MUST BE USED BY Guests each day of their stay to comply with the latest Government Regulations at 9th April 2021.
Checking in is easy. We have an Electronic Lock access system, so guests self-check-in using a six-digit exclusive access code. There are also two sets of cottage keys in the house which will be disinfected and ready for guest arrival.